Got Questions?

Frequently Asked Questions

Last updated: January 2026

Everything you need to know before and after you buy from MechMan.

▶How long does shipping take?

Most orders arrive in 3–7 business days. Freight items may take 5–10 business days. See our Shipping Policy for details.

▶Is shipping really free?

Yes. Free freight shipping on all orders over $299 to the 48 contiguous U.S. states.

▶What's the warranty?

Every MechMan machine comes with a 1-Year Limited Warranty. Extended 3-year coverage is available at checkout.

▶Can I return an item?

Yes — within 30 days of delivery. Item must be in original condition. See our Returns Policy.

▶Do you ship internationally?

Not automatically, but contact us for a custom freight quote outside the 48 states.

▶What payment methods do you accept?

Visa, Mastercard, Amex, Discover, Google Pay, Apple Pay. 0% APR financing available at checkout.

▶Is 0% financing really available?

Yes — subject to credit approval. Terms shown at checkout. Payments as low as $59/month.

▶Where are you located?

Our HQ and support team are based in Michigan, USA. All shipments leave from U.S. warehouses.

▶Can I talk to a real person?

Absolutely. Call us at +1 734-603-3310, Monday–Friday, 9 AM to 6 PM ET.

Still have questions? Contact our team — we usually reply within an hour during business hours.