Got Questions?

Frequently Asked Questions

Last updated: January 2026

Everything you need to know before and after you buy from MechMan.

How long does shipping take?

Most orders arrive in 3–7 business days. Freight items may take 5–10 business days. See our Shipping Policy for details.

Is shipping really free?

Yes. Free freight shipping on all orders over $299 to the 48 contiguous U.S. states.

What's the warranty?

Every MechMan machine comes with a 1-Year Limited Warranty. Extended 3-year coverage is available at checkout.

Can I return an item?

Yes — within 30 days of delivery. Item must be in original condition. See our Returns Policy.

Do you ship internationally?

Not automatically, but contact us for a custom freight quote outside the 48 states.

What payment methods do you accept?

Visa, Mastercard, Amex, Discover, Google Pay, Apple Pay. 0% APR financing available at checkout.

Is 0% financing really available?

Yes — subject to credit approval. Terms shown at checkout. Payments as low as $59/month.

Where are you located?

Our HQ and support team are based in Michigan, USA. All shipments leave from U.S. warehouses.

Can I talk to a real person?

Absolutely. Call us at +1 734-603-3310, Monday–Friday, 9 AM to 6 PM ET.

Still have questions? Contact our team — we usually reply within an hour during business hours.